Refund Policy
At TechyBizz, we strive to provide high-quality IT support, digital marketing, website development, and other professional technology services. Customer satisfaction is important to us. Please read our refund policy carefully before purchasing any of our services.
1. Digital Services
Our services include, but are not limited to:
- Remote Technical Support
- Managed IT Services
- Website Design & Development
- Remote Technical Support
- Managed IT Services
- Website Design & Development
- Remote Technical Support
- Managed IT Services
- Website Design & Development
Since these services involve professional expertise and time, they are generally non-refundable once work has started.
2. Eligibility for Refund
A refund may be considered only in the following situations:
- Duplicate payment made by mistake.
- Payment processed incorrectly due to a billing error.
- TechyBizz is unable to deliver the purchased service and no work has been initiated.
- A refund is approved by TechyBizz management after reviewing the circumstances.
3. Non-Refundable Services
Refunds will not be issued if:
- The service has already been delivered, completed, or substantially performed.
- Work has already commenced based on your approval.
- You change your mind after the project has started.
- A refund is approved by TechyBizz management after reviewing the circumstances.
- The issue cannot be resolved due to hardware failure, unsupported devices, third-party limitations, manufacturer restrictions, or internet service provider issues beyond our control.
- Results vary due to search engine algorithms, advertising platforms, or third-party services.
4. Subscription Services
For recurring monthly services, cancellation will stop future billing. Payments already made for the current billing period are generally non-refundable unless otherwise agreed in writing.
5. Chargebacks
If you experience any issue with our services, please contact us before initiating a chargeback. Unauthorized or fraudulent chargebacks may result in suspension or termination of services while the matter is investigated.
6. Refund Processing
If a refund is approved:
- Refunds will be issued through the original payment method whenever possible.
- Processing time typically ranges from 5–10 business days, depending on your payment provider or financial institution.
- Any applicable transaction fees charged by payment processors may be deducted where permitted by law.
Contact Us
If you have questions regarding this Refund Policy or wish to request a refund, please contact our support team through the contact information available on the TechyBizz website.
